The Diepholz Difference
Diepholz Auto Group offers 10 automotive brands represented by 150+ employees in 3 separate locations located in central Illinois. Our commitment to excellence starts with our employees. We take pride in our work by treating our customers and co workers with respect, honesty, and complete transparency.
Three Pillars of Service
Know your customer and greet them sincerely:
A warm greeting is puts your customer at ease. In this day and age customers typically have researched the car they desire and are ready to buy. Becoming acquainted with your future buyer and having their best interest in mind leads to greater customer satisfaction.
Understand your customer and anticipate their needs. Listening is more valuable than talking:
Letting the customer express what they from their automobile will allow you to accurately diagnose what vehicle best suits their needs. This allows you to present