The 3 Pillars to great service
1. Know your customer and greet them sincerely
2. Understand your customer and anticipate their needs. Listening is more valuable than talking.
3. Give a fond farewell. Escort guests to their vehicle and thank them for coming in.
2. Understand your customer and anticipate their needs. Listening is more valuable than talking.
3. Give a fond farewell. Escort guests to their vehicle and thank them for coming in.